For machine and line builders
Your machines in view worldwide. Without a service engineer on site.
Ship your machines with built-in condition monitoring, remote diagnostics and remote access: your engineer goes online to the controller at the customer’s site with TIA Portal on their own laptop. And for turnkey projects in mid-sized plants, bring the operating platform along.
Remote service
Diagnose remotely instead of booking a flight.
Every service trip abroad costs days of travel while your customer waits with a stopped machine. With MectoSYS you see what happened at the machine before anyone travels.
- Live state of every machine
- Running, setup, fault, fault code and cycle time of every machine you shipped, worldwide in the browser.
- Fault history
- Signal trends and events before and after the stop. Facts instead of diagnosis over the phone.
- Remote access with TIA Portal
- Online to PLC, HMI and drives at the customer, straight from your engineer’s laptop. Via VPN and only after the operator approves.
- Set up once, ship many times
- Signal template and send block per machine type. Every further machine of the same type is connected in minutes.
- Separated per customer
- Each customer plant is its own tenant. Your service sees only what the operator releases.
- Cloud or at the customer
- For customers with strict IT rules, MectoSYS also runs on-premise in their plant.
| Situation | Today | With MectoSYS |
|---|---|---|
| Fault at the customer | Phone call, photos, guesswork | Fault code in plain text and history visible immediately |
| Service call | Engineer travels, often for days | Remote diagnosis, on-site visit only when needed |
| Program change | Engineer travels with a laptop | Online in TIA Portal from the office |
| Spare part | Identified only on site | Shipped in advance based on the fault pattern |
| Knowledge of usage | Hardly any | Run times and utilisation as a basis for service contracts |
Connection
You send the data. Your controller stays your controller.
MectoSYS does not access your PLC. Instead, your machine writes the data you want to share into the MectoSYS data PLC. You keep full control of your controller; the data PLC is the responsibility of MectoSYS. You decide which data your customer and your service team see.
- 1
Create tags
You create the tags for your machine type in MectoSYS, such as state, part count and fault code.
- 2
Get addresses
The platform assigns each tag a fixed address in the data PLC.
- 3
Send data
A send block in your program writes the values there: via PUT for Siemens, e.g. via Modbus TCP for other makes.
| Tag in MectoSYS | Address in the data PLC | Data type |
|---|---|---|
| Press_01.State | DB10.DBW0 | Int |
| Press_01.PartCount | DB10.DBD2 | DInt |
| Press_01.FaultCode | DB10.DBW6 | Int |
| Press_01.CycleTime_ms | DB10.DBD8 | DInt |
Remote access
TIA Portal on your laptop. The controller at your customer’s site.
Your engineer connects over the internet to the machine network at the customer and works with the usual engineering tools as if standing at the machine: go online, monitor, diagnose, change and download programs.
- 1Your laptopTIA Portal and other engineering tools
- 2VPN clientPersonal certificate per engineer
- 3MectoSYS VPN hubFrankfurt am Main (EU)
- 4SCALANCE S615Firewall at the machine, outbound tunnel only
- 5Machine networkPLC, HMI, drives
- Approval by the operator
- Access is released per machine and per job, never left permanently open.
- Personal certificates
- Every engineer gets an individual certificate from the MectoSYS PKI that can be revoked at any time.
- No open ports at the customer
- The firewall at the machine builds the tunnel outwards itself.
- Coordinated interventions
- Changes to running machines are made in coordination with the staff on site.
Protection and knowledge
Your know-how stays protected. Your knowledge reaches the customer.
Your program stays your program
- No access to your controller
- MectoSYS does not connect to your PLC. Your machine writes only the data you release into the data PLC. The control program is never read, transferred or stored.
- You stay in control
- Your controller stays entirely in your hands, the data PLC is the responsibility of MectoSYS. You decide which data you share with your customer.
- Engineering access for your engineers only
- Remote access to the controller only with personal certificates of your team. The operator approves every session.
- Operators see data, not code
- Users at the customer see states, faults and KPIs, but have no access to your machine’s program.
- Protection features stay active
- Know-how protection, copy protection and protection levels of your controller are not changed by MectoSYS.
Diagnosis guide for your service team
The knowledge of your most experienced service engineers, available at every machine worldwide.
- Fault codes in plain textAvailable
- Every fault code of your machine appears with a clear description instead of a number.
- Instructions per faultIn development
- Causes, checks and remedies for every fault code, with pictures, for operators on site and your service team.
- Create once, use everywhereIn development
- One guide per machine type applies to every machine you shipped, in German and English.
- VersionedIn development
- Changes to the guide are traceable, and each machine shows the matching version.
As a pilot partner, you help decide how the diagnosis guide is built.
NIS2 and Cyber Resilience Act
Ready for the new EU cybersecurity obligations.
Cybersecurity in production is now mandatory in the EU: NIS2 for operators, the Cyber Resilience Act and the new Machinery Regulation for manufacturers. MectoSYS is built to support these requirements instead of creating new attack surfaces.
NIS2 Directive
For manufacturing companies
Many mid-sized manufacturers, for example in machinery, electrical engineering and automotive, now fall under NIS2 for the first time. It requires risk management, access control, encryption, logging and supply-chain security, among other things.
How MectoSYS supports you
- No access to your controllers from outside
- Encryption and device certificates on every connection
- Roles, permissions and a complete audit log
- Hosting in the EU or on-premise in your plant
Cyber Resilience Act
For makers of connected products
The CRA applies to products with digital elements on the EU market. Reporting obligations for actively exploited vulnerabilities apply since September 2026, the remaining obligations from December 2027. Data and remote-service components you ship with your machine have to fit in.
How MectoSYS supports you
- Security by design: secure defaults, outbound connections only
- Security updates for platform and gateway
- Remote access only after approval, with personal, revocable certificates
- Data collection without access to your control program
Machinery Regulation (EU) 2023/1230
For machine and line builders
From 20 January 2027, the new Machinery Regulation requires machines to be protected against corruption, including over network connections. Data connections and remote access must not compromise safety functions.
How MectoSYS supports you
- Your machine sends only released data; data collection never writes back
- Your control program and its protection features stay unchanged
- Network segmentation following the IEC 62443 zones-and-conduits model
- Remote interventions only in coordination with the staff on site
Our architecture is based on the IEC 62443 series for security in industrial automation. MectoSYS does not replace a legal assessment of your obligations. We are happy to show you which requirements MectoSYS supports in practice.
Turnkey projects
You deliver the line. You bring the operating platform with it.
When you build a complete line or plant for a mid-sized customer, MectoSYS lets you deliver the digital layer as well: one platform for running production instead of isolated solutions.
- Production
- Line status, downtime with reasons, OEE, production orders, Andon
- Available
- Quality
- Defects and scrap linked to machine and time
- Available
- Workforce
- Shift models, rosters, attendance, skill matrix
- Available
- Audit
- Complete change log with roles and permissions
- Available
- Maintenance
- Maintenance orders and condition-based maintenance
- In development
- Traceability
- Material and batch tracking along the line
- In development
Your benefits as a line builder
- Higher project value: plant and digital layer from one source
- Recurring revenue from software and service after acceptance
- No software stack and no development team of your own needed
- Your customer keeps data sovereignty: cloud or on-premise
Licence, service and sales models are agreed individually with each partner.
Getting started
Start with one machine.
- 1
Conversation
Your machine types, markets and service processes
- 2
Pilot machine
MectoSYS on one machine at your site or a customer’s
- 3
Template
Tags, send block and views for your machine type
- 4
Series
New machines shipped with MectoSYS from the factory
Do you build machines or lines for mid-sized manufacturers?
Let's talk about how MectoSYS fits into your machines and projects.
Or call directly: +49 1551 0940487